How can we help?

Getting started

When you book the service, an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go.

We service Shreveport -Bossier City metro areas. If we can reach you within one hour, you’re most likely in!

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.

We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer. Please let us know if you would prefer green cleaning services so we can plan for this.

Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.

Pricing & policies

Since the pandemic, we stopped doing face to face walk-thru’s (of course we can make the exception). Pics or video allows us to see condition of home to ensure we have correct pricing and helps our cleaning team be prepared to tackle the job.

Absolutely. Simply enter your coupon (gift card) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time, you can log into your account and see the balance on any gift cards you have.

Yes, we do our best to avoid charging a cancellation fee. Fee’s are charged if a booking is cancelled later than 5pm the day before. Additionally, a fee may be collected if we are unable to perform service. Please view Service Disclaimer

In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.
Log into your account and get your referral id. Share this with friends. If a friend books through your referral id, your friend automatically gets a $25 discount and you earn a $25 referral reward that can be applied to future service.

Manage your account

Visit our customer page at /login

You can submit a password change request on the customer login page at /login
Log into your account at /login and select “Forgot Password” and enter your email address, from there you will be prompted to complete a password reset.
Log into your account at /login and update your address on file.
Log into your account at /login and update your card on file. Your new card will automatically be noted as your default card.

Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.

Trust & safety

All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as our certified cleaner.

If something goes wrong, we’re here to make it right (within reason). Please let us know right away, and we’ll be there to take care of it. That’s our promise to you!

We have three levels of security in place. First off, our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured, we take security very seriously.
Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.

If you’re not content with your cleaning, we will come out and re-clean areas missed (within a 24hr window).

We do not offer refunds but do guarantee that we can come back and correct any errors (within 24 hours). Please also view our Service Disclaimer

People Also Ask?

The average national hourly rate for house cleaning services is $25 to $90 per individual, or $50 to $90 per hour. The size and condition of your home will strongly impact the price of these services. Residential cleaning service prices depend on the extent of the cleaning job and any specialized services.

Here is what to do before your house cleaner arrives.
1. Clear the floors. It is greatly appreciated if you could do your best to pick as many items off of the floor as possible. …
2. Tidy up the counters. …
3. Put away valuables and important documents. …
4. Secure any pets. …
5. Leave specific instructions, if necessary.

Generally however we budget the following number of hours cleaning for each property type: 1-bed (2.5hrs); 2-bed 2-bed 1-bath (3hrs), 2-bed 2-bath (3.5hrs), 3-bed (4hrs), 4-bed (5hrs), 5-bed (6hrs).

I Suggest You Consider a Day in the Beginning of the Week
If you have your cleaning service come Monday or Tuesday the house will stay pretty clean all week. Then when Friday comes, it is still in pretty good shape. During the weekend, in most households, is when the mess happens.

Hiring a maid or a house cleaning service may seem like the ultimate luxury for many of us. But your time is worth money, and the time you spend scrubbing the kitchen floor might be more profitably, not to mention more enjoyably, spent elsewhere. To borrow a term from economics, it’s lost opportunity cost

You’re only clicks away from a clean home

LIMITED TIME OFFER

$20 OFF

For first time clients

Use code RealMen20 at Checkout